Delivery & Returns

UK shipping

We currently deliver milipili to UK addresses using our standard delivery service: Royal Mail 48-Hour Tracked. This means your order should arrive within 3-5 working days of leaving our premises. Order by 10pm (GMT) to guarantee next-day despatch (Sunday to Thursday only).

Unfortunately, due to COVID-19, we cannot guarantee a specific delivery day as the postal service may be disrupted. However, you can track your order using Royal Mail's Track & Trace tool. We apologise in advance for any inconvenience caused.

We also offer FREE local delivery (see information at checkout to see whether your order is eligible).

Israel shipping

For orders placed by 4th August 2021, we are offering FREE shipping to Israel. Simply enter your address at checkout and the shipping fee will be waived. We aim to deliver these orders during the month of August 2021, but we cannot currently guarantee a specific date as it will depend on the availability of our delivery person. If you have any queries about our Israel shipping service, please contact us at sales@milipili.co.uk. Thank you for your understanding.

International shipping

We ship internationally! Order by 10pm (GMT) to guarantee next-day despatch (Sunday to Thursday only). We do not currently offer a flat shipping rate for international orders. At checkout, we will calculate a unique shipping rate and estimated delivery date specifically for your order, depending on your delivery address and the UPS shipping service you choose. 

Unfortunately, due to COVID-19, we cannot guarantee a specific delivery day as the postal service may be disrupted. However, you can track your order using the UPS Tracking tool. We apologise in advance for any inconvenience caused.

Returns

Please refer to our Refund Policy to find out if you are eligible to return items. Please note that we are unable to 1) offer exchanges 2) process refunds for worn items or 3) cover the cost of postage if you decide to send your item back to us.